Hotel Indigo Gatlinburg | Rated 9.5 * Family Stay

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Hotel Indigo Gatlinburg Downtown By Ihg Exterior photo

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Key details

About the Hotel

229 East Parkway, Gatlinburg

Near Anakeesta

Perfect

9.5

/10

Loved by Hotel Indigo Gatlinburg Downtown By Ihg guests

Clean rooms

Perfect location

Beautiful view

Nice amenities

Attentive staff

Comfortable stay

Downtown Gatlinburg hotel with rooftop infinity pool and mountain views

Location & Views

Hotel Indigo Gatlinburg Downtown is a 6-minute walk from Ripley's Aquarium of the Smokies and 1.5 km from Ober Gatlinburg. The property sits within walking distance of downtown attractions and provides direct access to Great Smoky Mountains National Park. Guests can enjoy panoramic views of the surrounding mountains from the heated infinity pool and the 6th-floor Altitude Rooftop.

Dining & Entertainment

Altitude Rooftop serves brunch and dinner with vegetarian, vegan, and gluten-free options, plus handcrafted cocktails and a bar. The lobby houses a Starbucks coffee shop open for purchase each morning from 7am to 12pm. Live music and live sport events are offered on-site, and a 24-hour snack bar with a minimarket is available.

Rooms & Suites

The 136 air-conditioned rooms include private bathrooms, tea and coffee makers, work desks, TVs, and parquet floors. Standard configurations range from two queen beds to king rooms, some with furnished balconies offering city or mountain views. The bathroom design features walk-in showers, gold-toned finishes, and a separate makeup towel.

Wellness & Recreation

The outdoor swimming pool is heated and offers an infinity edge with views over Gatlinburg, with sun loungers and pool towels provided. A fitness centre with modern equipment is available for guests. On-site spa services include relaxation treatments that are not commonly found in similar hotels in the area.

Family & Pet-Friendly

The hotel offers family-oriented activities such as mini golf and a children's menu with kids' meals at the restaurant. Pets are allowed, and a designated pet area with waste bags is provided near the dumpster. Key-card-only floor access and CCTV throughout the property add security for families.

Highlights

Location: 6-minute walk to Ripley's Aquarium of the Smokies

Dining: Altitude Rooftop with vegetarian, vegan, and gluten-free options

Wellness: Heated infinity pool with mountain views

Recreation: Live music, mini golf, on-site spa services

Parking: Private parking with EV charging stations

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Standard Queen Room Two Queen Beds Furnished Balcony
2 persons
36 sq. feet
2 King Size Beds
Air conditioning
Balcony
room details
Standard King Room Balcony
2 persons
36 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
King Room Mobility Access or Hearing Accessible
2 persons
36 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details

Show all rooms

Availability and pricing for your selected dates

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August 2026 - August 2027

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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Facilities: Perfect

9.6/10Review score

General

No smoking on site
Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
Pets allowed
Security
Luggage storage
Lift
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Mini golf

Services

Housekeeping
Shops/Commercial services
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities

Children

Children's menu

Spa & Leisure

Infinity pool
Seasonal outdoor pool
Heated swimming pool
Sun loungers
Live entertainment
Pool with view

Room features

Air conditioning
Sitting area
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Hotel Indigo Gatlinburg Downtown By Ihg Location

229 East Parkway, Gatlinburg

Explore Gatlinburg

Ripley's Aquarium of the Smokies

7 minutes' walk

A premier aquarium featuring interactive exhibits and diverse marine life. Great for families with kids.

Gatlinburg SkyLift Park

13 minutes' walk

Scenic chairlift rides with stunning mountain views. Experience the SkyBridge, the longest pedestrian suspension bridge in North America.

Sweet Fanny Adams Theatre

3 minutes' walk

A charming theater offering comedy and musical performances. A perfect evening night out for all ages.

Anakeesta

6 minutes' walk

Outdoor adventure park with treetop canopy walks, zip lines, and themed gardens. Ideal for thrill-seekers and nature lovers.

Great Smoky Mountain National Park

5-minute drive

Offering hiking trails, wildlife viewing, and breathtaking scenery. Perfect for outdoor enthusiasts and families alike.

Ober Gatlinburg

14 minutes' walk

Year-round amusement park featuring skiing, snowboarding, and wildlife encounters. A must-visit for adventure seekers.

Spa at the Hotel

0 minutes' walk

Relax and rejuvenate with spa treatments available on-site. Ideal for solo travelers seeking tranquility.

Pearls Pie in the Sky

7 minutes' walk

Cozy spot known for its decadent pies and desserts. Perfect for a sweet treat after a day of adventure.

Anakeesta Smokehouse Southern BBQ

7 minutes' walk

Casual dining with delicious BBQ and stunning outdoor seating. A family-friendly restaurant with hearty portions.

New York Pizza & Pasta

7 minutes' walk

Italian favorites in a relaxed setting. Known for its pizzas, pastas, and vegetarian options.

Ripley's Haunted Adventure

14 minutes' walk

A thrilling haunted house experience featuring live actors and spooky effects. Great for those seeking a scare.

Hollywood Star Cars Museum

14 minutes' walk

Showcasing iconic cars from movies and TV shows. Fun for car enthusiasts and families.

Tips on navigating the city

City Centre
Gatlinburg 4 min · 1000 ft
Airports
McGhee Tyson (TYS) 112 min · 46.3 mi
Asheville Regional (AVL) 206 min · 85.0 mi

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Property information and rules

Check-in

from 16:00-23:59

Check-out

until 11 am

Internet

Wireless internet is available in the entire hotel for free.

Pets

Pets are allowed on request.

Number of rooms:

136

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.

Review score

Based on 166 verified reviews

9.1 /10

Perfect

90 %

Recommend

Cleanliness

9.6/10

Comfort

9.7/10

Facilities

9.6/10

Free WiFi

7.5/10

Location

9.6/10

Paid Wi-Fi

10.0/10

Staff

9.5/10

Value for money

9.2/10

Pros

Clean room

Helpful staff

Great location

Beautiful hotel

Comfortable room

Cons

Awful parking deck

Compact car spaces

Vending machines

Better breakfast

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FAQs

About Hotel Indigo Gatlinburg Downtown By Ihg

What is the check-in and check-out time at Hotel Indigo Gatlinburg Downtown By Ihg?

Check-in is at 15:00 and check-out is by 11:00.

How far is Hotel Indigo Gatlinburg Downtown By Ihg from Ripley's Aquarium of the Smokies?

The hotel is located 0.5 km from Ripley's Aquarium of the Smokies.

What parking options are available at Hotel Indigo Gatlinburg Downtown By Ihg?

Private parking is available on-site for 15 USD per day, and reservation is needed.

Is there a pool available at Hotel Indigo Gatlinburg Downtown By Ihg?

Guests can enjoy a seasonal outdoor swimming pool.

What breakfast options are available at Hotel Indigo Gatlinburg Downtown By Ihg?

A buffet breakfast is available for an additional charge of 25 USD.

What amenities are included in the rooms at Hotel Indigo Gatlinburg Downtown By Ihg?

Rooms include air conditioning, a flat-screen TV with cable channels, a seating area, a safety deposit box, and a private bathroom with free toiletries.

What dining options are available on-site at Hotel Indigo Gatlinburg Downtown By Ihg?

The hotel features an on-site restaurant and a bar/lounge area.

What recreational facilities does Hotel Indigo Gatlinburg Downtown By Ihg offer?

The hotel includes a fitness centre and a seasonal outdoor pool for recreational activities.

How far is Ober Gatlinburg from Hotel Indigo Gatlinburg Downtown By Ihg?

Ober Gatlinburg is located 2 km from the hotel.

Is free Wi-Fi available at Hotel Indigo Gatlinburg Downtown By Ihg?

Yes, free Wi-Fi is available throughout the hotel.

What are some nearby restaurants to Hotel Indigo Gatlinburg Downtown By Ihg?

Nearby restaurants include Giovanni's (0.5 km), El Sonador Mexican Restaurant and Grill (0.5 km), and Daiquiri Shack and Grill by Margaritaville (0.5 km).

Which languages are spoken by the staff at Hotel Indigo Gatlinburg Downtown By Ihg?

The staff primarily speaks English.

What business services are available at Hotel Indigo Gatlinburg Downtown By Ihg?

The hotel provides 24-hour front desk services and luggage storage space.